Returns & Exchanges

We offer a 30-day return policy from the date of delivery, allowing you ample time to ensure your Daniel Wellington timepiece or accessory meets your expectations in pristine, unused condition. Items must be returned with all original packaging and labels intact to qualify for a full refund or exchange.

1

Register Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package the Item

Place the product in its original branded box and secure it inside a sturdy shipping container to prevent damage during transit.

3

Attach the Label

Print the pre-paid return shipping label provided by our portal and affix it clearly to the outside of your package.

4

Drop Off and Track

Hand over your package to the designated courier service and retain your tracking receipt until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing